What is a Wiki Page?

What is a wiki? Team wikis are centralized knowledge bases that organize information so employees can easily find it. We discuss everything you need to know.

Sai Arora - May 13, 2022
News single

What Is a Wiki Page?

Many people think of Wikipedia when hearing the term “wiki page.” However, they’re actually entirely different things—and a wiki page can take team collaboration to the next level.

So what is a wiki page?

This post looks at what a wiki page is, how it can benefit your business, and how to implement one into your work processes.

What is a wiki page?

A wiki page, also known as a team wiki, is a repository that enables teams to share content with each other. You can add essential documents to this knowledge base, such as the employee onboarding process and frequently asked questions. This way, new employees don't have to message other team members whenever they're stuck.

A wiki page can also benefit experienced employees. If someone is trying to complete a project but needs access to files that another department has, they can simply visit the wiki to find them. This streamlines work processes.

Team wikis are becoming more popular because they encourage collaboration and engagement among teammates, resulting in better work quality.

Now that we know what team wikis are, let's look at some handy benefits.

What are the benefits of using a wiki?

Here are some pros to implementing a wiki page into your business:

  • It removes work and data silos

  • It structures all information within your business

  • The visuals make complicated data easy to understand

  • Any team member can edit your wiki

  • You can make sensitive information private

It removes work and data silos

The most significant team wiki benefit is that it allows you to instantly remove work silos. Silos refer to any part of your business that works independently and doesn't share information with others. This costs hours of precious time and resources.

It also negatively affects the quality of the work your team produces because they can't access the knowledge needed to complete projects. So they'll either finish work without the necessary information or message other team members asking for it.

But when you're using team wikis, all necessary information is under one roof. Employees can simply head over to the search bar and type in the name of the file they're looking for.

It structures information within your business

Wiki pages do more than just toss all business knowledge into one folder. It structures documents in a way that's easy to find. You won't have to dig through several folders looking for a specific link or video.

With tools like Kbee, you can separate information based on clients, projects, and timelines. This is like your team's library, and all members can log in and find necessary files within seconds.

The visuals make complicated data easy to understand

Humans understand visual information over 60,000 times faster than text. This makes sense because we're visual creatures. So if you log into a knowledge base containing endless walls of text without images or videos, you wouldn't be engaged.

Unfortunately, this is how many companies organize information, which leaves employees frustrated and unproductive.

But with a team wiki, feel free to add visuals like:

  • Pictures

  • Videos

  • Gifs

  • Links to documents

  • YouTube links

This creates a better user experience, leading to higher work quality and faster output.

Any team member can edit your wiki

Let’s say an employee visits your wiki page to find a solution to their problem, but it isn't there. After a few minutes or hours of brainstorming, they develop a solution. They can now head back to the team wiki and add this knowledge, and if other team members face the same problem, they'll find the answer here.

This ensures your team wiki is constantly improving because everyone contributes tips and lessons learned.

You can make sensitive information private

If you have a few folders that you only want management to access, wiki pages let you change permissions. This way, only senior members will be able to access these files.

How to implement a team wiki into your business

Implementing a team wiki into your business is easy. First, head over to Kbee and sign up for a 14-day free trial.

You can import your existing Google Drive documents with the click of a button. On your dashboard, you'll find all business files organized in an easy-to-find way. Once everything is in your Kbee team wiki, invite team members to join and collaborate.

After members accept your invitation, they'll also be able to add critical information that'll help their co-workers.

Creating a team wiki is easy with Kbee

Team wikis allow you to store essential information under one digital roof that your entire team can access. This eliminates data silos and structures information, so it's easy to find. Any team member can also edit it, so your wiki is continuously improving.

Fortunately, you can create a detailed team wiki using Kbee within minutes. So if you're looking to take your team collaboration efforts to the next level, sign up for a free Kbee trial.